pMore than 320,000 Malaysian commuters have been using three apps to clear the two land checkpoints./p
The mobile interface of the MyBorderPass app which allows for facial recognition and QR code clearance at the Johor land checkpoints.
Currently, people crossing the Sultan Abu Bakar Customs, Immigration and Quarantine complex at the Second Link have been using MyTrip, while those using the Bangunan Sultan Iskandar CIQ in Johor Bahru have been using MyRentas.It is learnt that to date, MyTrip has the most registrations, with almost 190,000, followed by MyBorderPass and MyRentas, with about 65,000 each.
“Personally, I enjoy using MyBorderPass with facial recognition. However, I feel that the AI cameras are mounted too high, resulting in motorcyclists having to stop and stand up while at the gantry,” he said, adding that he crosses BSI at 4am and returns home using KSAB in the evening.He asked that more new gantries be installed as the number of new users is increasing, resulting in some congestion at the motorcycle lanes at BSI during peak hours.
“If we have facial recognition at the bus lanes in future, then it will be even faster,” she said, adding that she has been working in Singapore for the past 10 years. “We are aware that there could be more than one vendor appointed, but we want a system which is installed properly and maintained,” he said, acknowledging that having more than one system at checkpoints has caused confusion.
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