The recent outages occurred even as a remediation plan to identify and rectify the cause of disruptions in 2023 is ongoing.
Following several outages in 2023, DBS and POSB internet banking and payment services were down yet again on May 2.
DBS and POSB digibank online and mobile services returned to normal at 7.37pm and 7.41pm respectively. Services on DBS PayLah! returned to normal at 8.03pm. For instance, the outage can be caused by a software misconfiguration in the automatic failover protocols for business continuity and disaster recovery.
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