The German automaker went to a lot of trouble to fix this potential issue on a single vehicle and submitted all of the paperwork to prove it
Remember when we told you about Mercedes-Benz recalling a single 2021 S 580 4Matic back in February? To jog your memory, at the end of 2022, it found that the car in question might have a loose glass panel that could become detached with the company informing both the NHSTA and the owner. Now, Mercedes submitted a plethora of paperwork to the NHTSA detailing how it found the problem, what it'll do to fix it, and even what it sent the owner.
More: Mercedes Tells A Single Maybach Owner Not To Move Their Car Interestingly, it doesn't appear that this is a reactive recall where the owner brought up a potential issue and Mercedes responded after the fact. The official documents filed with the NHTSA specifically say that there are no warranty claims, field or service reports... related to this defect. Instead, it's Mercedes who contacted the owner.
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