'Never pick me yet dare to complete job': Man charged $37 for cab that never arrived
After he was unable to secure a ComfortDelGro taxi, Facebook user Rich Tan said he tried another app and eventually managed to get his ride.In a Facebook post on Monday , Tan said heWhile waiting for his ride, the app suddenly indicated that the taxi had arrived.When Tan checked his ride history, he "found nothing" and assumed there was nothing wrong. He then found another ride via Grab and went along his merry way.
In response to AsiaOne's queries, ComfortDelGro apologised for the incident and said investigations are ongoing. "We are sorry about this incident and will be in touch with the passenger to refund the fares as the trip was not fulfilled," said ComfortDelGro's group chief corporate affairs officer Tammy Tan.AsiaOne has reached out to Facebook user Tan for more details.
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