NYC subway station agents say so long to the booths this week

Station agents have been confined to booths even as the central duty under the role — processing tokens for rides — became a thing of the past.

Donate NowMore than 2,000 station agents will be stepping out of their subway booths starting Thursday, ending a decadeslong feature of the city’s transit system that has become obsolete.

Davey said the metal and glass enclosures will not be removed but workers can return there during breaks or whenever they see fit. Station agents have continued to be confined to booths even as the central duty under the role — processing tokens for rides — became a thing of the past with the advent of the MetroCard.

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