SINGAPORE — When his optometry business ground to a virtual halt during the start of the pandemic in 2020, Mr Ken Tong did not fire any of his employees, and once the Covid-19 crisis abated, he doubled up efforts to train and upskill his workers, and raised their salaries.
SINGAPORE — When his optometry business ground to a halt during the Covid-19 pandemic in 2020, Mr Ken Tong did not fire any of his employees. Once the global health crisis abated, he doubled up efforts to train and upskill his workers, and raised their salaries.
Mr Tong said: “I am definitely very grateful and humbled that I had even been nominated. And I’m very excited about receiving this.” He ensured that his employees “took turns” to man the stores and keep the company afloat. For some employees, they had to take no-pay leave during this period, but this was done only as a last resort, and their salaries were not reduced when they returned to work.
For instance, certain opportunities have arisen within his firm in areas such as marketing and business management, and Mr Tong provides on-the-job training for employees to fill these roles, he said.This is crucial in his view, because many young people now have many career options available to them and will likely move on if they do not sense a progression to more senior roles within a firm.
Having joined as a full-time worker a year ago after graduating from a polytechnic here, Ms Xie said that she has learned a lot from Mr Tong’s guidance on the job.
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