SINGAPORE — More than half of municipal feedback received through the Government's OneService mobile application from 2020 to 2022 were referred to five agencies, Senior Minister of State for National Development Sim Ann said in Parliament on Wednesday (May 10).
The agencies are: the Housing and Development Board, Land Transport Authority, National Environment Agency, the National Parks Board and Singapore's national water agency PUB.
Ms Sim's response follows a case of feedback of an illegally dumped fridge in Clementi Forest that took the authorities more than a year to resolve.TODAY has reached out to MND for a breakdown of the feedback received by each agency. In response, Ms Sim said that from 2020 to 2022, these five agencies on average took between two and seven working days to close municipal feedback cases.
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