'Paperwork stacked five miles high': VA medical facilities suffer information logjam

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'Paperwork stacked five miles high': VA medical facilities suffer information logjam
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'Paperwork stacked five miles high' VA medical facilities suffer patient info logjam.

Stacks of patient records in VA healthcare facilities have accumulated to the point where if all of the documents were stacked up, they would create a paper tower reaching about 5.15 miles high, according to the Health Information Management Medical Documentation Backlog report.

The push to digitize VA medical records accelerated in 2015 when 23.5 million veterans’ health records were transferred to a shared data center with the Department of Defense. That initiative was supposed to be the start of the new era of seamless electronic record-keeping for VA facilities. In June 2018, President Donald Trump signed the VA Maintaining Internal Systems and Strengthening Integrated Outside Networks Act. The legislation was designed to expand community care for veterans from non-VA facilities.

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