Humane's AI Pin is apparently being returned in higher numbers than it can ship to new customers. And it seems refurbishing isn't possible, either.
Humane , which made a splash with its AI Pin earlier this year, seems to be in more trouble than expected. Following a lackluster reception of its bespoke AI hardware, executive departures, and talks of an acquisition, it seems that sales and returns are yet another headache for the startup.
The company originally planned to sell 100,000 units, but it has reportedly only shipped 10,000 units so far. Humane countered The Verge’s findings but didn’t provide any further clarifications regarding the sales status and the company’s financial standing. The core idea was to decouple people from their smartphones. At the heart of the device is an AI assistant to handle tasks via voice commands, while a laser projector puts a screen in the palm of your hand. The engineering wasn’t bad either, but flashy demonstrations aside, the actual performance was quite underwhelming.
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