Air travelers picked up some bad habits during the pandemic that they can’t seem to shake. Unruly passenger incidents rose 47% globally last year from 2021, data shows. Industry experts say they can only speculate about why.
The most common types of unruly conduct on airlines lately are noncompliance with crew members, verbal abuse and intoxication.Air travelers picked up some bad habits during the pandemic that they can’t seem to shake.from 2021, even as pandemic-related restrictions faded, according to recent data released this month by the International Air Transport Association, an airline trade group.
Conflicts over mask requirements, which drove a surge in unruly conduct during the depths of the coronavirus pandemic, have largely dissipated. But as air travel continues to rebound — a are expected to hit the skies on U.S. airlines this summer — other sources of contention are still triggering disruptions at alarming rates.“I’m not sure if there is an overall increase in a feeling of self-entitlement,” said aviation security expert Jeffrey Price, the owner of the airport management consultancy Leading Edge Strategies, “or if people are, for some reason post-Covid, feeling more empowered to assert what authority or influence they believe they have.
The numbers are only a part of the story. It’s the behavior behind the numbers that is causing us some concern.Looking at more than 20,000 reports submitted by around 40 airlines worldwide, IATA found the most common types of unruly conduct last year were non-compliance with crew instructions, followed by verbal abuse and intoxication.
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