Experts say the rules are changing so quickly, they are having a hard time keeping up during the coronavirus pandemic.
The coronavirus pandemic has created new etiquette rules as more people physically avoid each other and instead interact online.
“I believe etiquette is most certainly pivoting and shifting and evolving daily,” says Elaine Swann, etiquette expert and founder of the Swann School of Protocol. “And so our communication model has transformed, and has shifted quite rapidly throughout this process, and the etiquette surrounding it has done the same.”“I think one of the things we should really keep in mind is to recognize that things are going to be awkward.
“When you are invited to a Zoom or other type of virtual gathering, it is not necessary or realistic to accept every invitation,” says Diane Gottsman, a national etiquette expert, author of Modern Etiquette for a Better Life and founder of The Protocol School of Texas.
“I don't see anything wrong with it and I don't see anything wrong with starting your email with, ‘I hope you are well,’ or ‘I hope you and your family is well.’” Gottsman says the traditionally neighborly gesture of dropping off cookies has now become a confusing social situation, as fears of the spread of the coronavirus through food continue to grow.
And if you feel someone is standing too close to you in line at the grocery store? Gottsman says, don’t be afraid to speak up. “You have to do your part and then let go. You cannot police other people. The only thing you can do is share information that is factual,” says Swann. “And so sometimes you have to just let crazy be crazy, and just leave them alone.”
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