The hype around ChatGPT and other generative-artificial-intelligence technology is highlighting a continuing challenge for businesses: how to keep bias out of their own AI algorithms
on the usage of its new Bing search engine, which uses the technology behind ChatGPT, after users reported inaccurate answers and sometimes unhinged responses when pushing the app to its limits.
Flavio Villanustre, global chief information security officer at data and analytics company LexisNexis Risk Solutions, said bias problems would be more limited if companies addressed them upfront rather than deploying algorithms and then assessing the damage.
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