SINGAPORE: Some Scoot passengers on a Singapore-Xi’an flight arrived in the Chinese city on Friday (Sep 15) without their luggage as the airline was forced to remove them due to weather conditions. Flight TR134 took off from Singapore’s Changi Airport about 35 minutes later than scheduled on Thur
SINGAPORE: Some Scoot passengers on a Singapore-Xi’an flight arrived in the Chinese city on Friday without their luggage as the airline was forced to remove them due to weather conditions.
It was required to “offload some baggage due to unusually strong headwinds that impacted the performance of the aircraft prior to its scheduled departure at 7.10pm”, said Scoot in response to CNA’s queries. The airline said having to re-accommodate baggage due to extreme weather is rare, adding that the affected luggage will be put on its next TR134 flight that is scheduled to depart Singapore for Xi’an at 7.10pm on Saturday.
“Scoot sincerely apologises for the inconvenience to our customers, and we will continue to assist the affected customers.”
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