Never mind the help desk. These days senior-living communities come with a tech concierge.
Residents need help downloading apps, making Zoom calls, logging into doctors’ appointments and much more
Tech concierge Frank Diaz helps a resident at the Watermark senior-living facility digitize a vaccine card.Frank Diaz offers weekly classes on topics like downloading apps and using QR codes. He also meets one-on-one with people, helping them to manage passwords or buy the right tablets.To Read the Full Story
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