Courses focusing on areas like sustainability, wellness tourism and improving customer service will be offered to all staff on Sentosa.
The workforce on Resorts World Sentosa makes up 70 per cent of workers on the island. SINGAPORE: As tourists become more environmentally conscious and seek to reduce their carbon footprint, Sentosa is upskilling its employees to cater to evolving tourism trends.
To better advise customers, the account manager in charge of Greater China and North Asia took up upskilling courses in design and sustainability, with his employer's guidance. A new agreement signed between Sentosa Development Corporation and training provider NTUC LearningHub on Thursday aims to grow staff capabilities.The agreement was supported by Resorts World Sentosa , whose workforce makes up 70 per cent of workers on the island.
Under the three-year partnership, Sentosa was chosen as a pilot for the STB’s plan to future-proof the workforce.
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