A spokesperson for Don Don Donki Singapore said the company is currently in touch with the affected customer.
"At Don Don Donki, proper cold chain management is maintained and we make the best attempts to conduct thorough visual checks throughout the handling process," said the spokesperson.
The company also said it would like to raise awareness that parasites naturally thrive in an aquatic environment and that parasites in wild-caught fresh fishes and seafood are not uncommon. "Ready-To-Eat raw fish is considered a high-risk food as it does not go through a cooking process. Besides microbiological contamination, the consumption of RTE raw fish also carries a risk of contracting parasitic diseases," the agency said.However, the risks from eating RTE raw fish can be reduced.
They are tested for a wide range of food-borne hazards including microbial pathogens and the presence of parasites, said the agency.
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