The plaintiff is seeking damages for passengers on Southwest flights canceled since Christmas Eve.
in New Orleans federal court late last week accusing Southwest of breach of contract, saying that after his December 27 flights were canceled, the airline offered him credit toward a future Southwest flight but not a refund, according to Reuters.While Southwest has pledged to reimburse passengers for any expenses related to the canceled flights, the lawsuit claims Southwest is not upholding their end of their deal with customers.
Capdeville is seeking damages for passengers on Southwest flights canceled since December 24 and those who have not received refunds or expense reimbursements, according to Reuters.the company did not have comment about the pending litigation, but said the carrier is working to process refunds and reimburse customers.
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