One affected Standard Chartered customer even reached out to the bank, expressing their desire to opt out of receiving promotional material. However, the bank allegedly responded that it is not able to disable the promotional bank advertisements on the app.
SINGAPORE: Standard Chartered is facing criticism from some of its customers over its mobile app’s advertising practices, with several users taking to online forums to express their dissatisfaction.
Adding to the customers’ discontent, it has been reported that the advertisements within the app often lead users in circles. Some users claim that one of the ads links to the Standard Chartered website, which then promotes the use of the app itself.
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