Who has the right to repair? Subaru buyers caught in a fight over its cars.
So it was a surprise to Subaru fans when Massachusetts dealerships started selling its line of 2022 vehicles without a key ingredient: the in-car wireless technology that connects drivers to music, navigation, roadside assistance and crash-avoiding sensors.
About 75% of Massachusetts voters sided with the auto repair industry in 2020 by passing a ballot initiative that’s supposed to allow car owners and their preferred auto shops to more easily peek into a car’s trove of online data. Automakers have been fighting it in court ever since. She’s mostly frustrated with Subaru, describing its reaction to the law as “like a child that didn’t get their way and took their ball and went home.”
An auto industry trade group immediately sued the state’s Attorney General Maura Healey after the law’s passage to stop it from taking effect, arguing that the timeline was unreasonable, the penalties too onerous, and that automatically sharing so much driver data with third parties presented cybersecurity and privacy risks.
“Denying the right to repair raises prices for consumers,” Biden said in January. “It means independent repair shops can’t compete for your business.”
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