The coronavirus crisis has forced business leaders to make incredibly difficult decisions. Here's what they can learn from the 7-step decision process used in the military.
, which I’ve translated into “civilian speak” with the help of my friend, Lt. Col. Sylvia Lopez. Let’s walk through each of the steps using the following scenario: You are a senior leader in your organization, and you are considering whether to lay people off for the next month due to the pandemic.
Step 2 – “Mission” Analysis: The team must analyze all of the variables contributing to the end decision. In our scenario, there will be operational issues, PR consequences to consider, budget and economic ramifications, legal issues, and time constraints, to name a few. Step 4 – Evaluate Each Course of Action: Each leader now separately considers how a decision will impact his or her corner of the world. If you’re an HR leader, you might consider the worker’s comp impact, reintegration messaging and timing, and the structure of severance packages.
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