Chick-fil-A is taking over fast food, leapfrogging rivals to become the third-largest chain in the US and tripling annual sales over the past decade.
The chain's business model is unique among its competitors — it's a family-owned company explicitly guided by Christian values. Founder Truett Cathy's faith has been translated into business practices that have directly contributed to the fast-food giant's success. Its secret weapon is its rigorous franchise operator-selection process that finds and trains"Truett Cathy clones" who are deeply committed to the chain.
The chain's business model is unique among its competitors — it's a family-owned company explicitly guided by Christian values. Founder Truett Cathy's faith has been translated into business practices that have directly contributed to the fast-food giant's success. Its secret weapon is its rigorous franchise operator-selection process that finds and trains"Truett Cathy clones" who are deeply committed to the chain.
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