This chain shockingly hasn't been profitable since 2017.
combo—and phasing out other full-service features like waitstaff and silverware, Steak 'n Shake has outfitted many of its restaurants with self-order kiosks. The remodeling has, so far, cost $40 million.to the work of the Italian Renaissance painter Michelangelo, Biglari reported"per employee" annual sales increases of over 80 percent. He also said that cost savings had been passed onto customers and employees, in the form of lower costs and higher wages.
The company also restructured its franchise model, selling off more than a quarter of its company-owned locations to"franchise partners"—a new, more competitive class of store operators who split restaurant profits with Steak 'n Shake. But whatever the cause of Steak 'n Shake's success in 2021, fans of the legacy brand will be pleased to know that their favorite Steakburgers won't be going anywhere anytime soon. And they're easier to get than ever . . . if you know your way around a self-order kiosk.
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