German laws make it harder for nationalist content to remain online, but hateful messages still slip through the cracks.
, Germany provides a telling example of what it looks like when tech companies are subject to the government's moderation standards, rather than their own.that ended in violence, Colford had tried everything she could think of to turn off the hate she saw on Twitter, even momentarily. She muted keywords and hashtags on Twitter. She used third-party programs that didn't work well on mobile.
Twitter users who have taken a virtual getaway to Germany report mixed results. Some say they don't notice much of a difference, if only for the fact that they didn't follow people engaging with hateful content in the first place. Others, like Perez, noticed they no longer saw white nationalist accounts when viewing the replies to tweets in their feeds.
"I'm realizing, oh my God, this person, I didn't even know," Colford said. "I didn't know that they were being attacked."When it comes to content moderation, lawmakers and tech companies alike have struggled with a key question: Who should be in charge of adjudicating speech on the internet? "To protect democracy, you would sometimes have to limit those very important democratic rights," said Jens Pohlmann, a postdoctoral fellow at the German Historical Institute in Washington, D.C., describing the German mindset. "And that is certainly based on the experience of German democracy being hijacked and turned into Nazi dictatorship."
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