A win for disabled riders.
, Uber will credit double the total wait fees issued to the 65,000 disabled riders already identified by Uber’s programs and commit more than $2 million to funds for other affected individuals.
The claims center on Uber’s wait fee policy, which adds additional fees when a passenger takes more than two minutes to board the car. Disabled riders have long objected to the policy, claiming the fees disproportionately affect riders with physical disabilities. While the fees themselves are typically under a dollar, plaintiffs argued they contributed to a broader system of discrimination. The lawsuit mentions a 52-year-old Florida woman who, because of a disabling spinal injury, routinely required five minutes or longer to board a vehicle. As a result, she incurred a running string of wait fees, which “makes [her] feel like a second-class citizen,” the lawsuit states.
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