A good chunk of the hundreds of thousands of stranded or delayed Southwest Airlines passengers still have no idea where their luggage is.
And one airline in particular — Southwest Airlines — took a significant hit. A blizzard caused the company, effectively leaving hundreds of thousands of travelers stranded. But regardless, whether passengers were able to make it to their final destination or spent the holidays at home, it seems as if many people are still trying to find their luggage.
“There is no relief in sight,” he continued. “It’s impossible to guess when things are getting back to normal.”to customers. Jordan said the airline decided to cancel flights “after days of trying to operate as much of our full schedule across the busy holiday weekend,” and said he has contacted U.S. Secretary of Transportation Pete Buttigieg.
HOUSTON, TEXAS – DECEMBER 28: A traveler looks over unclaimed luggage at the William P. Hobby Airport on December 28, 2022 in Houston, Texas. Passengers flying with Southwest Airlines continue searching for their luggage after the airline canceled approximately 5,400 flights in less than 48 hours due to a variety of issues, including this year’s historic winter and scheduling complications involving crew members.
“There’s been all kind of these collateral effects that have been frustrating to work through,” she said.
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