Some airlines said customer service plan updates were not a policy change, but clarified existing practices. Read more at straitstimes.com.
WASHINGTON - Major US airlines have told the United States Transportation Department they will provide meals for customers delayed by three hours and hotel rooms for stranded passengers if prompted by issues under the airlines' control.
American Airlines, United Airlines, Southwest Airlines, Delta Air Lines, JetBlue Airways and others detailed commitments in customer service plans that they updated this week at the Transportation Department's prompting. Some airlines said customer service plan updates were not a policy change, but clarified existing airline practices.
Transportation Secretary Pete Buttigieg said on Aug 19 he would publish by Friday an"interactive dashboard" for air travellers to compare services each large US airline provides when the cancellation or delay was due to circumstances within the airline's control.
Singapore Latest News, Singapore Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Super typhoon near Japan's Okinawa is year's strongest stormHinnamor is packing winds of close to 300 kmh. Read more at straitstimes.com.
Read more »
Strong demand for 5-room BTO flats in Ang Mo Kio despite prices of up to $877kRead more at straitstimes.com.
Read more »
Joseph Schooling admits to taking cannabis: A look back at his journey from kid to swim kingRead more at straitstimes.com.
Read more »
Malaysia Edition: Umno's push for polls | Pushback against Najib pardonRead more at straitstimes.com.
Read more »
TikToker can't believe she endured epic 5-hour queue at JB customs: 'I could even read a book'Long queues and epic waiting times at the Causeway don’t usually come as a shock to a Singaporean or Malaysian. Read more at stomp.straitstimes.com
Read more »
'Crying all the time': Monkeypox patients reveal psychological scarsSince May, the virus has rapidly spread across the world, overwhelmingly among men who have sex with men. Read more at straitstimes.com.
Read more »