Delta Air Lines said on Monday it is permanently dropping domestic change fees, mirroring an announcement by rival United Airlines on Sunday in ...
CHICAGO: Delta Air Lines and American Airlines said on Monday that they are permanently dropping domestic change fees,US airlines are burning through millions of dollars daily as the coronavirus pandemic hits passenger air travel, which is hovering around 30 per cent of what it was a year ago, forcing more customer-friendly policies to encourage people to start traveling again.
"We want our customers to book and travel with peace of mind, knowing that we'll continue evaluating our policies to maintain the high standard of flexibility they expect," Delta Chief Executive Ed Bastian said.Low-cost rival Southwest Airlines has never charged a change fee for its tickets.
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