Earlier this year, USAA Federal Savings Bank laid off 130 employees in its mortgage group. The insurance and financial services is also downsizing office space.
, USAA has issued pink slips to about 475 employees amid concerns about a slowing economy.management layers and other costs.and represent just more than 1 percent of the company's total workforce of roughly 37,000 employees nationwide, said spokesperson Christian Bove.
"To continue providing members with exceptional service and competitive prices through this challenging economy, USAA has made a number of changes. We are investing in technology and modernizing our business while reducing costs by exiting unused offices, reducing management layers and expenses and realigning staffing and work to our most important priorities," Bove said."Unfortunately, reprioritizing work means we need fewer teammates in certain areas.
"These decisions are never easy and are only made with careful consideration. Employees affected by these changes are treated with care and compassion and provided with assistance to find new roles inside and outside of the organization," Bove added."USAA continues to grow and has already hired more than 1,600 new employees in 2023.
Over the past year, USAA Federal Savings Bank has laid off at least 220 employees in its mortgage group, a result of the slowing national housing market. In August, USAA also cut an unspecified number of jobs across various departments. The company declined to elaborate, but interviews with employees and posts on LinkedIn, Reddit and The Layoff indicate the cuts included jobs in information technology, business continuation, client advising and human resources.
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