Valley family waits weeks for home warranty on air conditioning fix

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Valley family waits weeks for home warranty on air conditioning fix
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Extreme heat temperatures are putting Valley air-conditioning units to the test, but many can't keep up. Sadly, having a home warranty doesn't guarantee a quick fix. MORE ⬇️

PHOENIX — Phoenix is facing its longest stretch of excessive heat ever! Those extreme temperatures are putting Valley air-conditioning units to the test, but many can't keep up. Sadly, having a home warranty doesn't guarantee a quick fix.

Liz says the temperature in her home is unbearable, climbing into the mid and upper 90s. She says their health and safety are at risk.After weeks of waiting, Liz says the A/C coils were replaced. But the relief was short-lived because less than 24 hours later, she says the unit stopped working again.

The family stocked up on Gatorade, covered the windows and skylight to keep the rooms dark, and bought portable fans and A/C units. The additional financial burden adds to the stressful situation. But there was a resolution... after weeks of phone calls, emails, and waiting, Liz let us know their A/C had been fixed!

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