NBC 5 Responds to a North Texas traveler who said he’s waited nearly a year for word on his Global Entry renewal application.
for fiscal year 2022 showed a 43% increase in calls about its Trusted Traveler programs, which includes Global Entry.
“There are also services you can hire that will scan for appointments for you and try to find those,” said Henderson. “All hope is not lost if you just can't get through or can't get an appointment at your local office,” Henderson said. “If it seems to be stuck for weeks on end, at that point I would start calling them to try to find out what's going on. Then as a last resort, call your local congressperson,” said Henderson.
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