Walgreens customers, take note.
Rick Fernandez
, a regional health care director for Walgreens in the Dallas area, told CNBC that the pandemic highlighted how pharmacists could be used in other ways."It's kind of dreary to be filling scripts all day long," he explained."What we were hearing was pharmacy was more of an asset that people gave us credit for."
The arrival of these automated fulfillment centers will help free up pharmacists' time and allow them to focus more on providing health care to customers, Walgreens CEOtold CNBC. "We're doing all of this work, so that the pharmacist has an easier job, so that they can get back to being front and center, building a relationship with that patient and interacting the way they were trained—the work that they love to do," she said.
And while the company's robot-powered center in the Dallas area currently fills about 35,000 prescriptions every day, that number will increase to as many as 100,000 prescriptions daily over time, Swords said. He added that another area of growth on the"program's roadmap" is having these facilities fill direct mail prescriptions.
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