Walmart is so desperate to fix health care, it flies employees to top hospitals in other states for treatment
Bill, an employee at Walmart, had been suffering from mild neck pain and a tremor in his hands. A local surgeon recommended spine surgery as the next course of action.
In the end, Bill's story, which both Geisinger and Walmart shared this week with permission, was a win for everyone. Walmart's Lisa Woods, who wrote the piece with Jonathan Slotkin, a director of spine surgery at Geisinger, and Ruth Coleman, a health executive and nurse, described how they've succeeded by focusing on more than just lowering costs. They also looked for ways to improve overall health outcomes for their workers, so they could return to work, including by offering travel programs for workers to see doctors at top hospitals who were not incentivized to push for an unnecessary surgery.
It started with a relationship with Mayo Clinic, but Walmart has been forming these arrangements with other health centers including Geisinger. Spine surgeries were an early focus, as they are expensive and often unnecessary. Walmart employees also get their travel paid for to get second opinions on cancer diagnoses and heart surgeries.
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