A representative from a vendor hired by the road transport department is confident about the approaching Oct 1 deadline. But some are concerned that Malaysian authorities have not responded to their queries.
All foreign-registered vehicles entering Malaysia from Singapore by land will be required to use a vehicle entry permit from Oct 1. JOHOR BAHRU: Mr William Khoo is worried that in a few months, he may no longer be able to drive his Singapore-registered car to Johor Bahru, where his child is living with his parents.
Close-up shot of a VEP RFID tag on June 12, 2024. All foreign-registered vehicles entering Malaysia from Singapore by land will be required to use a vehicle entry permit from Oct 1. Unfortunately for Mr Khoo, he is unable to complete his registration process as his car is already VEP-registered by its previous owner. Mr Khoo purchased the car in 2023 from a secondhand dealer and was not aware that the previous owner did not deregister himself with Malaysian authorities.
Following the news that Malaysia would be implementing the VEP, numerous drivers like Mr Khoo have struggled with new uncertainty and challenges. CNA received around a dozen emailed queries from readers highlighting issues they face in the registration process.A Facebook post of CNA’s explainer on VEP triggered more than 650 comments and 1,800 shares, with netizens remarking on potential stumbling blocks and raising queries.
A technician installing a Vehicle Entry Permit RFID tag on the windshield of a Singapore-registered car. Malaysia initially wanted to implement the VEP from October 2019 under then transport minister Liong Tiong Lai. However, the implementation of the scheme has since been delayed several times due to technical issues with the portal and poor implementation at the land checkpoints during a pilot project which resulted in congestion.Like Mr Khoo, Singaporean Ben Lee is also unable to apply for a used car he purchased in 2022 for VEP because it was registered under a previous owner in the system.
He told CNA that the JPJ portal did not offer a section for users to renew the VEP application. He has sent multiple emails to JPJ and has not received any response. “I don’t own the car so my rental company has to do it but they have not done so. I’m not sure how to proceed,” she said, adding that she enters Johor Bahru every week.
Mr Lee explained that for instance, JPJ requires that each vehicle be tied to a TouchNGo e-wallet but this is challenging as the company would be encumbered administratively as they would be required to open an e-wallet account for each car. “I think the process shouldn’t be this complicated, we had to travel in early today and then still queue for more than an hour,” he added.The official from TCSens told CNA that JPJ is willing to provide solutions for these issues.
Additionally, for those seeking to renew their VEP which may be expiring soon, the official said that these drivers will receive an email a month before the expiry and they would be able to renew by following instructions from that email.
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