A woman’s recent visit to a Starbucks outlet located in Sunway Medical Centre turned into an unexpected and unpleasant experience when one of the staff members wrote an offensive term instead of her name on the cup. Bavitra Ramachandran, the aggrieved customer, took to Facebook to express her anger and demand appropriate action from Starbucks…
A woman’s recent visit to a Starbucks outlet located in Sunway Medical Centre turned into an unexpected and unpleasant experience when one of the staff members wrote an offensive term instead of her name on the cup.
The name ‘babi,’ which means ‘pig’ in Malay, was scrawled on her cup, causing immense distress and leaving her shocked. She questioned how it was possible for the Malay staff not to be aware that ‘babi’ is not a legitimate human name, raising doubts about the employee’s cultural awareness and sensitivity.
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