AI-Driven Efficiency In Operations & Service

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AI-Driven Efficiency In Operations & Service
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Komal Goyal is CEO of 6e Technologies, a Global IT Advisory & Consulting firm in Oracle Cloud, E-Business Suite and Government Consulting. Read Komal Goyal's full executive profile here.

In today's high-speed environment, the need for efficiency in the service industry and government is critical. Accelerating digital transformation puts automation and AI center stage. For example, during Covid-19, the General Services Administration usedBeyond crises, AI is revolutionizing sectors such as healthcare, education and public transportation, heralding a new age of effective, equitable governance.In marginalized U.S.

Leveraging AI, the U.S. government can amplify the effectiveness of healthcare policies like the Affordable Care Act, Medicare and Medicaid. For example, AI chatbots can guide citizens through complex healthcare options, thereby widening policy impact and enhancing public engagement. Additionally, for students in lower-income groups, the gap in educational quality and resources compared to their affluent peers remains a significant challenge. AI can bridge these gaps in various ways:AI-driven language translation tools facilitate learning by converting educational content into students' native languages. This aids minority students who might struggle with a language barrier.

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