Apple Inc said on Thursday it will begin selling parts, tools and repair guides ...
) said on Thursday it will begin selling parts, tools and repair guides to independent shops to fix broken iPhones, a major change after years of lobbying against laws in some U.S. states that would have compelled it to do just that.
The back flip means that independent repair shops will be offered official parts for out-of-warranty repairs at the same price offered to authorized service providers, such as Best Buy Inc , which perform warranty work. Apple’s iPhone sales have declined in the past two fiscal quarters, but sales of accessories such as its AirPods wireless headphones and the Apple Watch, along with paid services like Apple Music, have helped make up for some of the revenue falls.
However, the unofficial repair industry that sprang up, using mostly aftermarket parts supplied by third parties, was often unreliable.
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