SINGAPORE: DBS Bank users are experiencing intermittent issues logging into the bank's mobile banking services on Friday (May 5) due to 'high login traffic volume', the bank said. It was responding to comments on its Facebook page, where users have taken to complain about not being able to access mobile ba
The Mar 29 incident prompted the Monetary Authority of Singapore to
saying the disruption was “unacceptable” and that the bank has fallen short of the regulator’s expectations. "MAS will take the commensurate supervisory actions against DBS after gathering the necessary facts,” it said then.. MAS imposed additional capital requirements on DBS in the wake of that incident. The lender had to apply a multiplier of 1.5 times to its risk-weighted assets for operational risk - translating to S$930 million in additional regulatory capital.
Earlier this week, the bank reported a stronger-than-expected 43 per cent jump in first-quarter profit to a new high from a year earlier on a higher net interest margin, sustained business momentum and resilient asset quality. This screengrab of the Downdetector website shows DBS Bank users began reporting issues from about 12pm on May 5, 2023. Downdetector tracks outages by collating status reports from a number of sources including user-submitted errors on its platform.
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