The data breach affected more than 150,000 patients of Fullerton Health as well as employees of its corporate clients.
, leading to customer data being put up for sale on a dark web forum in 2021.
In a written judgment released on Thursday , the Personal Data Protection Commission found that Fullerton Health had made the situation worse by inadvertently disclosing personal data to Agape that the vendor did not require. Fullerton Health gave Agape access to its customer data through Microsoft SharePoint, a cloud-based document management system.
Agape suspended use of the file server while Fullerton Health notified those who had been affected. Fullerton Health also engaged Credit Bureau to provide free credit monitoring services to affected individuals for six months.Real estate firm OrangeTee & Tie fined for data breach involving 250,000 customers and employeesIn its judgment, the PDPC said it has repeatedly emphasised the need for organisations to conduct periodic security reviews of their IT systems.
Before the password was disabled in December 2019, it had been shared between the inmates in order to access the file server. There was also no expiry date set for the password.
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