SINGAPORE: The Housing and Development Board (HDB) has extended its May sales launch by three working days after system glitches caused some users to experience difficulties while using
When the sales exercise was launched on Tuesday, some applicants aired their grievances on HDB's Facebook page, writing that they were stuck in the portal's virtual waiting room for hours.
It attributed the long waiting times to several factors like higher application volume due to the combined BTO and SBF and the inclusion of popular mature estate projects in the current sales exercise. The VWR feature for flat applications was rolled out during last November's sales launch. Applicants are redirected to the VWR when too many users access the system concurrently.
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