Lyft has added new features to its app to make airport pickups less stressful for travelers. It's the company's latest challenge to rival rideshare service Uber.
Lyft incoming CEO David Risher discusses the changes he will make to turn the company's stock around on 'The Claman Countdown.'to reduce the time riders wait for a car at the airport.
Both Lyft and Uber have been launching new products and expanding their services in recent months – including features aimed at easing the stress of airport travel – to gain market share and be seen as the dominant player in the space. For its latest innovation, Lyft is launching an airport pre-order feature at some of the biggest travel hubs across the country.Starting Thursday, riders at Los Angeles International Airport and Chicago's O'Hare International and Midway International airports will be able to pre-order a ride upon landing.
The app will track the rider as they walk through the airport and then match them with a driver as they get closer to the pickup spot. The app takes into account the wait times through the airport, including baggage claim. The goal is to have the driver arrive as the passenger gets to the pickup area, or shortly after. The new feature will soon roll out to airports in Austin, New York and Seattle. Riders will also be able to connect to Apple Calendar or Google Assistant in order to get travel notifications for when to leave for the airport. Flight and terminal info will automatically appear in the Lyft app as well, the company announced.
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