Southwest has issued apologies to customers over thousands of flight cancelations and travel disruptions.
Families hoping to catch a Southwest Airlines flight after days of cancellations, missing luggage and missed family connections suffered through another wave of scrubbed flights, with another 2,500 pulled from arrival and departure boards. According to the FlightAware tracking service, more than 91% of all canceled flights in the U.S. on December 28, 2022 were from Southwest, which has been unable to recover from ferocious winter storms that raked large swaths of the country over the weekend.
The Nashville International Airport apologized for an "unfortunate incident" involving an airport police threatening to arrest Southwest Airlines passengers for trespassing after their flights were canceled earlier this week. The altercation in Tennessee was the latest in a string of problems Southwest Airlines faced over the last week.over the last week caused great stress for our travelers, and included an unfortunate incident involving a passenger, airline staff, and a BNA officer," the airport said in a statement. "We are deeply sorry that this occurred and have taken this situation to heart.
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