SMRT has deployed five times more manpower than usual to assist and guide those affected.
The four-day stoppage of services will allow track work to be carried out to connect the East-West Line to the new East Coast Integrated Depot.
For the sector without train service, a shuttle bus service – Shuttle 7 – will bridge the gap, running at a frequency of three to five minutes and stopping at Tampines, Simei and Tanah Merah stations. Fares for the shuttle will be the same as that for an MRT journey along the same stretch. In addition to SMRT and LTA staff, groups of workers in black tops and high-visibility vests carrying LED wands were seen at affected stations directing passengers and addressing their queries.Many passengers described their MRT journeys on Dec 7 as smooth.
Ms Junaidah Abdul Rahman, 35, said she was unaware of the MRT suspension as she had not seen any signs about it at Pasir Ris station, where she takes the train.“My shift started at 9am, so I was really late,” said the nurse at Parkway East Hospital, who ended up taking a private-hire car ride that cost her $18.20. “I will be upset if this is the price I have to pay for the next three days,” she added.
“To address longer waiting times – particularly at Simei, which relies solely on bus services – we have stationed drinking water at key queue areas,” Mr Lam said. Work to cut and remove the existing rail and to weld on new rail segments began in the wee hours of Dec 7.Is there a more holistic way to track the health of S’pore’s MRT system?
Singapore Latest News, Singapore Headlines
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