Stranded Southwest Airlines passengers are still trying to catch flights out of Houston, but the airline is once again canceling thousands of flights.
, but the airline is once again canceling thousands of flights. Many of those frustrated travelers have been at Houston Hobby Airport for days now. . 154 of those airplanes were supposed to take off from Hobby Airport. "It’s like this is not real. This can not be happening," says stranded passenger Mario Casasola.
"There are situations that not even money can buy," adds Casasola who traveled to the U.S. from Costa Rica to surprise his daughters in Indiana on Christmas Day. However, he's still stuck in Houston after arriving Sunday for what was supposed to be a brief layover. The U.S. Department of Transportation says its "...concerned by Southwest’s unacceptable rate of cancelations…and lack of prompt customer service."
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