More than 1,500 Southwest Airlines flights were delayed Tuesday morning as the embattled air carrier requested the FAA pause its departures.
Can Southwest repair its flight network and reputation after it canceled nearly 17,000 December flights? Are other airlines vulnerable?, forcing Southwest to cancel more than half of its flights over a week.“would do everything we can, and work day and night to repair our relationship with you.” Southwest said it would invest more than $1 billion to upgrade its IT system.
wrote. “Airlines require systems that have 99.999% uptime. Time to install some new IT leadership that takes availability culture seriously.”
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