Airlines have been married to each other in alliances for 20 years, but sometimes it feels like they hardly talk to each other. That's changing.
Airlines have been married to each other in alliances for 20 years. But sometimes it feels like they hardly talk to each other.
They struggle to check people in for flights on other airlines within the alliance. They frequently can’t even get you a boarding pass and don’t have a way to book a seat assignment or sell you an extra-legroom seat. Rebook you when a flight gets canceled or track your bag from one airline to another? Dream on.
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