HONG KONG - Cathay Pacific Airways fired three flight attendants, CEO Ronald Lam said late on Tuesday, apologising again
A passenger on the flight from Chengdu to the global financial hub wrote in a post on Chinese social media platform Xiaohongshu that flight attendants complained among themselves about passengers in English and Cantonese.
The passenger who posted the clip also wrote that Cathay executives had called her to learn more about what happened on the flight. Hong Kong’s Transport and Logistics Secretary Lam Sai-hung said on Wednesday he was “very saddened by the inappropriate remarks...which seriously violated Hong Kong’s excellent hospitality, consistent values and moral standards.”
“Cathay Pacific can’t just apologise every time, but should rectify heavily, establish rules and regulations, and stop the unhealthy trend from the root,” it said.
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