Starting this fall, almost one million people across three cities will have access to Walmart’s new in-home delivery option.
The stakes to win at online grocery remain high, as the market grows. Some have predictedRoughly 36.8 percent of U.S. consumers bought groceries online in the past 12 months, up from 23.1 percent in a 2018 study, according to Coresight Research, which estimates that’s almost 35 million more people across the country buying groceries online between 2018 and 2019. Still, just 2.2 percent of U.S. food-and-beverage sales were made online last year, Coresight said.
At the scheduled delivery time, the assigned Walmart worker will use a proprietary, wearable camera device and enter a one-time code on a smart lock to access the customer’s home. Later this year, it also expects to begin accepting returns this way, allowing shoppers to simply leave an item on the counter to be returned. And then one of Walmart’s in-home delivery associates will take care of the rest.
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